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Our Services

Our Services

We Provide High-Quality Customer Care service for Leading Big Brand

Flight Support:

Booking Assistance: Help with flight reservations, changes, cancellations, and modifications.

Ticketing Issues: Address problems related to ticket issuance, refunds, and reissues.

Flight Status: Provide updates on flight schedules, delays, and cancellations.

Special Requests: Manage requests for special services like assistance for disabled passengers or dietary needs.

Hotel Support:

Reservation Management: Assist with booking, modifying, or canceling hotel reservations.

Room Preferences: Address special requests for room types, amenities, and accessibility needs.

Check-in/Check-out Issues: Resolve problems related to check-in or check-out times and procedures.

Complaints and Feedback: Handle guest complaints and feedback to improve the hotel experience.

Car Rental Support:

Booking Assistance: Help with reserving, modifying, or canceling car rentals.

Vehicle Issues: Address problems with vehicle availability, condition, and maintenance.

Pickup/Drop-off: Assist with arrangements and issues related to vehicle pickup and drop-off locations.

Billing and Charges: Resolve disputes over charges, fees, and payment methods.

Travel Insurance Support:

Policy Information: Provide details about insurance coverage, terms, and conditions.

Claims Assistance: Help with filing and tracking insurance claims for incidents such as trip cancellations or medical emergencies.

Policy Changes: Assist with modifications or cancellations of existing insurance policies.

Coverage Inquiries: Address questions about what is covered under various insurance plans.

E-Commerce Support:

Order Management: Help with placing, tracking, and modifying online orders.

Returns and Exchanges: Assistance with return requests, exchanges, and resolving issues related to purchases.

Product Inquiries: Provide detailed information about products, availability, and pricing.

Banking Support

Account Management: Assistance with account setup, maintenance, and troubleshooting.

Transaction Issues: Support with transactions, transfers, and payment inquiries.

Customer Service: Help with general banking queries and resolving account-related concerns.

Sales Support

Product Inquiries: Answer questions about products, services, and pricing.

Order Processing: Assistance with order placement, status updates, and modifications.

Post-Purchase Support: Help with order fulfillment, delivery issues, and customer feedback.

At DREIGHT Global Services, our goal is to offer expert support and solutions for all your travel needs, ensuring a smooth and enjoyable experience every step of the way.